I MUST ADMIT I LIKE MY TABLE BUT WOULD NEVER PURCHASE A SINGLE PIECE OF FURNITURE THERE AGAIN. Our sales lady, M**y was limited help and I'd immediately let go the man who thought profiling a customer was amusing. AND TO THE MAN WITH ALL THE GOLD CHAINS THAT WE HELPED YOU PURCHASE...less chains and invest in a business where you don't have customers posting this type of review.
Awful awful in every way. I planned to purchase multiple rooms of furniture at BADCOCK. Even if they were offering free furniture I would not go in BADCOCK FURNITURE ever again. The only thing they do well is grab your money. Ordered a kitchen set several months ago. One chair they broke putting together on the truck and one was defective. I still have a kitchen table missing chairs. Being new to the area I was shocked to observe the lack of respect that the staff has for customers. As I was working out delivery I observed a male sales associate joke to a female associate as a quite elderly lady came in using a cane, he then laughingly said, " Here's one for ya, back problems for sure, go sell her a mattress". The lady had barely gotten in the door. As they both chuckled I got the feeling they waiting to pounce on the next "customer", felt as if I too $$$ only. Lost a day from work waiting for bunk beds that never arrived. They had multiple justifications as to why they were running late. The order wasn't even on the truck! That was the fault of the guys that load their trucks according to the delivery people.
My experience with Badcock has been terrible. They told me an item was in stock when I bought it. I called back the next day and they said no its not here but in their warehouse hours away. I said to change the date to Friday when I called corporate. They said they could come Thursday then changed to Friday when I couldn't come thurs. its Friday morning of delivery and they called to tell me they broke my headboard to my bed set and I would have to wait until next Wednesday. That Friday they delivered my dresser and mirror in good shape but the couch smelled like they smoked a carton and blew the smoke on it. Fast forward to Wednesday and they said delivery would be 2 to 6 and that they'll give me a 30 min. heads up. They came at 6:32 and left without calling me before or when they were present. Mom called the store and they said they would comeback before the store closed. I waited until 10:30 pm and no one came. I called corporate numerous times to talk about compensation. Each time they said they'll call me back but didn't. The store manager was suppose to call me a week ago but he's always "out the office".
Wonderful. Found exactly what I wanted a prices better than I expected. Excellent customer service. Ty..girl. ..you da bomb!
They're not very good with keeping appointments or repairing their property that is under warranty. I can't honestly recommend anyone to purchase anything from them. We bought a couch and daybed which was suppose to be delivered on the same day. Well, the couch came and the daybed did not. The delivery guys said that the store should have called. Well, should have is the operative words in this sentence because it didn't happen. We called and found out the daybed would come the following week. Which it really ended up being a week and a half. It came and broke 3 days later...this was the first week of August. They came out to check it and said they needed to order "replacement parts". Well, it's a week from October and we're still waiting on the replacement parts. Again, I can't with a good conscience recommend them to anyone.
Mr Mack wuz perfect I appreciate him an your store
Badcock Home Furniture More is a US Furniture Store based in Winterville, North Carolina. Badcock Home Furniture More is located at 124 Beacon Dr, Winterville, NC 28590, USA.
Please contact with Badcock Home Furniture More using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Badcock Home Furniture More opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.