I love this Sprint Store! I am a college student attending ECU and I have been to Sprint stores back home all over. In wake forest, Durham, Raleigh, and Cary. However, this Sprint store gave me more (correct) information and the best customer service out of all of the ones I have ever been to. Phillip and Victoria are GEMS! They truly helped me look at my iphone 6 plus and help me to get a new one when the screen randomly wouldn't come on. Phillip provided a lot of insight into my account that I needed , but never knew. While being helped, both of them were extremely talkative and friendly. It made my girlfriend and I feel as though we weren't rushed or being pushed to the side in any way. I have also talked to three other employees: one shorter white male, a light skinned male, and a darker skinned female. All of them were pleasant and very helpful. I am so glad I was sent to this store by the rude girl with glasses at the OTHER sprint store. I will be a continuous customer here for the rest of my time at ECU.
I have also contacted corporate in regards to them.
The associate Victoria was so helpful during my visit! thanks girl!
The best place to shop for a Sprint phones and also good customer service.
Always awesome visit
This is the by far the worst Sprint store/technical office to ever visit. They knew nothing of the Android OS, which was the latest update kitkat or lollipop. As soon as I came in with a problem with the recent update lollipop 5.1 they immediately tried to sell me the Note 5 because they didnt know how to fix a damn thing. Each individual in that store is as useful as a male condom in a lesbian orgy. Sorry for the rudeness.
When I began telling them how to T/S the issue, they gave me samsungs number as My phone is still under Manu. warranty and informed me to contact them.
I plead to you, to avoid dealing with ignorance and to save your time DO NOT VISIT THIS STORE.
Sprint Store is a US Electronics Store based in Winterville, North Carolina. Sprint Store is located at 740 W Fire Tower Rd #105, Winterville, NC 28590, USA.
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